RESPONSE TIME OF NURSES WITH COMPLAINT HANDLING FROM THE FAMILIES OF TRAFFIC ACCIDENT PATIENTS AT THE EMERGENCY INSTALLATION AT THE DUMAI CITY HOSPITAL IN 2020. Al Insyirah International Scientific Conference on Health, [S. l.], v. 2, n. 1, p. 451–459, 2021. Disponível em: https://jurnal.ikta.ac.id/aisch/article/view/1541. Acesso em: 4 jun. 2026.