RESPONSE TIME OF NURSES WITH COMPLAINT HANDLING FROM THE FAMILIES OF TRAFFIC ACCIDENT PATIENTS AT THE EMERGENCY INSTALLATION AT THE DUMAI CITY HOSPITAL IN 2020. AISCH [Internet]. 2021 Apr. 19 [cited 2026 Jun. 4];2(1):451-9. Available from: https://jurnal.ikta.ac.id/aisch/article/view/1541